Privacy Policy

Last updated: January 2026

At The Recovery Studio by Coach Ness, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.icoachness.com, book services, or communicate with us.

By using this website, you agree to the terms outlined below.

Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Phone number

• Intake or contact form information

• Appointment or service-related details

We may also collect non-personal information automatically, such as:

• Browser type

• Device information

• Pages visited

• Time spent on the site

• Referring website

This information helps us understand how visitors use our site and improve the user experience.

How We Use Your Information

Your information is used to:

• Schedule and manage appointments

• Respond to inquiries and communication

• Provide coaching, massage, corrective exercise, or wellness services

• Send important service-related updates

• Improve website performance and offerings

• Maintain internal records

We do not sell, rent, or trade your personal information.

Health & Wellness Information

Some services may involve wellness, fitness, or bodywork intake information.
Any information you provide is treated with confidentiality and used only for service delivery, safety, and professional care.

The Recovery Studio by Coach Ness does not diagnose, treat, or replace medical care.

Cookies & Analytics

This website may use cookies or similar technologies to:

• Improve site functionality

• Analyze website traffic

• Enhance user experience

You can choose to disable cookies through your browser settings.

Third-Party Services

We may use trusted third-party platforms for:

• Website hosting

• Scheduling or booking software

• Email communication

• Payment processing

These providers only have access to information necessary to perform their services and are required to protect your data.

Data Security

We take reasonable steps to protect your personal information using industry-standard security measures.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You may:

• Request access to your personal data

• Request corrections or updates

• Request deletion of your information (when legally permissible)

To make a request, please contact us using the information below.

External Links

This website may contain links to other sites.
We are not responsible for the privacy practices or content of external websites.

Updates to This Policy

This Privacy Policy may be updated from time to time.
Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Recovery Studio by Coach Ness
📧 Email: icoachness@gmail.com
🌐 Website: www.icoachness.com